Shipping policy
Where We Ship
We ship to the following regions:
- United States (USA)
- Canada
- European Union (EU member countries)
- United Kingdom
- Australia & New Zealand
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| United States | 6–13 business days (Depending on shipping carrier) |
| Canada | 7–15 business days (Depending on shipping carrier) |
| European Union | 5–15 business days (Depending on shipping carrier) |
| Australia & New Zealand |
15-35 business days (Depending on shipping carrier) |
| United Kingdom |
5-12 business days (Depending on shipping carrier) |
Delivery times are estimates and may vary due to customs processing, local postal services, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available for orders over a certain amount check our current promotions for details.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Shipments
If your order hasn't arrived within the estimated timeframe, please contact us at info@saoschoice.com and we'll do our best to assist you.